Responsible Gaming
Introduction
At True Fortune Casino, we are committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years old or the legal age for gambling in your jurisdiction to use True Fortune Casino. We take age verification seriously and reserve the right to request proof of age at any time. Gambling is not permitted for anyone under the legal age.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the extent of gambling
- Neglecting family, work, or other important responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when unable to gamble
- Gambling to escape problems, stress, or negative emotions
- Failed attempts to reduce or stop gambling
- Risking relationships, employment, or education due to gambling
Self-Help Tools
True Fortune Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you are willing to lose
- Reality Checks: Receive reminders during play about how long you have been gambling and how much you have spent
- Self-Exclusion: Take a break or permanently exclude yourself from your account for a period of time
- Account Closure: Close your account permanently if you wish to stop gambling
For more information about these tools, please contact our customer support team.
Support Organizations
If you need help with problem gambling, please reach out to one of the following organisations:
United Kingdom
- GamCare – Free counselling and support service
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Self-exclude from all UKGC-licensed operators - Gamblers Anonymous – Peer support groups
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic
Website: NHS National Problem Gambling Clinic
Other Countries
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Call to Action
If you think you may have a gambling problem, please seek help immediately. There is no shame in asking for support. The organisations listed above offer free, confidential advice and treatment. Remember, help is always available, and recovery is possible.
Take control today. Contact one of the support services above or speak to someone you trust about your concerns.